You are conducting a heuristic evaluation of a new car rental website. Which one of the following findings is NOT appropriate for this evaluation?

• A.found it difficult to determine the total costs of a rental
• B.The rental prices are too high
• C.Technical terms like CDW, Collision Damage Waiver, are explained well
• D.1 was unable to figure out whether I can rent a car in Paris and return it in Madrid
• E.The animated ads on the right-hand side of the home page annoyed and distracted me
• F.A 'Cancel reservation' button is missing on the home page

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