In a recent management meeting, the VP of sales voiced concern over the current economic environment. To better understand the effectiveness of its marketing efforts, the VP expressed a need to monitor and reduce churn going forward.
Which strategy should a consultant recommend to address the VP's concern?

• A.Create an average stage duration by Opportunity report.
• B.Create a year over year sales by Account report.
• C.Create a Historical Trending report.

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The VP of sales at Cloud Kicks wants the sales team to use the Salesforce mobile app to complete their tasks. The sales team needs to create and edit leads, contacts, and opportunities with ease.
Which feature should the consultant recommend the sales team use?

• A.Smart Actions
• B.Lightning Mobile Component
• C.Einstein Activity Capture

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The Cloud Kicks marketing team purchased a marketing automation tool and is implementing a lead qualification process. The sales director provided key attributes and activity history of the ideal lead.
What should the consultant do to help marketing improve the process?

• A.Create reports based on the sales metrics provided in the marketing automation tool and train marketing users to identify and qualify leads.
• B.Develop the Lead score and grade in the marketing automation tool to automatically determine when a lead should become qualified.
• C.Set up the marketing automation tool to send prospects to the sales director and ask sales reps to assist in the qualification process.

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Northern Trail Outfitters (NTO) is hiring additional sales representatives due to rapid sales growth. The NTO sales management team wants to develop more structure around sales territory. Which two data points should be considered? Choose 2 answers

• A.Attributes needed to segment and categorize customers
• B.Number of currencies needed to support each sales territory
• C.Distance between the customer headquarters and their sales representatives
• D.Average number of customers managed by a sales representative

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Organization-wide default settings for Account is set to Private at Cloud Kicks- Users are unable to see each others accounts.
When a Salesforce admin assigns User A as the owner of an opportunity related to User B's account, which additional access will User A gain?

• A.User A will have Read-Write access to the opportunity's Account and its related contact records.
• B.User A will have Read-Only access to the opportunity's Account record.
• C.User A will have Read-Only access to the opportunity's Account and its related contact records.
• D.User A will have Read-Write access only to the opportunity's Account record.

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