If you work with the same account team regularly, can you set up defaults to manage reusable settings?

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Northern Trail Outfitters (NTO) is moving their legacy Customer Relationship Management (CRM) system to salesforce sales cloud. What should the consultant recommend to ensure a successful implementation?

• A.Review the current system with executive management to understand their requirement
• B.Review the currentsystem with all levels of users to understand their requirements
• C.Review the current system with IT management to understand their requirement
• D.Review the current system with and configure sales cloud to work in the same way

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A sales Rep in the UC won a sales deal and set the opportunity stage as Closed/Won. What impact will this
change have on the opportunity in the forecast?

• A.It will be associated with the Closed/Won forecast category and will need to be added by the sales rep.
• B.It will be associated with the Closed/Won forecast category and will need to be committed by the sales
  rep.
• C.It will be associated with the Closed/Won forecast category and contribute to the forecast once approved
  with the manager.
• D.It will be associated with the Closed/Won forecast category and automatically contribute to the forecast.

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Which statements about the Salesforce Classic Mobile application are true? (Select all that apply)

• A.It works only when a smartphone is connected to a wireless network
• B.It downloadsrelevant data for standard Salesforce objects and custom objects
• C.It provides mobile access to data, tasks, and calendar
• D.It is a server application

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Universal Containers is devising a separate sales methodology to upsell service contracts to its existing customer base. The company wants to track and report on these deals separately from other deals.
What should a consultant recommend to meet this requirement?

• A.Create a separate page layout and report to flag and report on these deals.
• B.Create a custom field on opportunity to flag and report on these deals.
• C.Add "upsell" as a stage and create a summary report by opportunity stage.
• D.Create an opportunity record type and sales process for reporting on these deals.

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