Universal Containers wants to allow its Salesforce users to view and update customer billing information from the company's invoicing system within a separate Salesforce org.
What should a consultant implement to meet this requirement?

• A.Ce Nightly scheduled Batch Data jobs
• B.Workflow Rules and Outbound Messaging
• C.Salesforce Connect and External Objects
• D.My Domain and Single Sign-On

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Sales reps at Cloud Kicks are spending too much time coordinating meetings with prospective clients.
Which solution should a consultant recommend to schedule meetings more efficiently?

• A.Create a site that clients can access to schedule meetings.
• B.Utilize the Insert Availability feature in Salesforce Inbox.
• C.Share the sales reps' Salesforce calendar wrth clients.
• D.Ask clients to share their Outlook calendars.

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The Cloud Kicks IT team has noticed that there are many duplicate Person Accounts.
The team can often easily identify duplicates and wants to merge them.
What should the consultant explain to the team about Person Account merges?

• A.Person Accounts can be merged with other Person Accounts.
• B.Person Accounts can be merged with contact records.
• C.Person Accounts can be merged with any type of Account
• D.Person Accounts with a redundant relationship can be merged using matching rules.

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Cloud Kicks (CK) has two sales divisions: a franchise sales division and a public sales division. The sales reps for each division have different user profiles. The sales reps for the franchise sales division should only be able to set up Business Accounts.
What should the consultant recommend meeting this requirement?

• A.Remove Person Account Record Types from the franchise sales user profile.
• B.Ensure there are a minimum of two Record Types for Person Accounts.
• C.Use sharing rules to share Accounts between franchise and public divisions.
• D.Ask Salesforce Support to disable Person Accounts in CK's org.

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Cloud Kicks (CK) has just completed its initial Sales Cloud implementation. The leadership team at CK wants to improve the rate of user adoption, What should the consultant recommend?

• A.Create a report to track the login rate over the last 7 days.
• B.Create a Slack channel to gather and discuss feedback from users.
• C.Add an Approvals process to the Opportunity object to enforce data standards.
• D.Conduct a requirements workshop to gather user stories.

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