Which two of the examples above have correct System.debug statements? (Choose two.)

• A.Example 4
• B.Example 3
• C.Example 1
• D.Example 2

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Technical consultant should participate in requirements workshop(s) and should encourage customizing ServiceNow OOTB processes in order to align with the organizations current processes.

• A.True
• B.False

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Which table is used to store emergency change requests?

• A.Emergency Change Request [emergency_change_request]
• B.Change [change]
• C.Change Request [change_request]
• D.Emergency CR [emergency_cr]

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Which of the following can be achieved by a user with itil role? (Choose four.)

• A.Delete CI
• B.Add CI to Change Request
• C.Create CI
• D.Associate CI to Task
• E.Create CI Class

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What is the purpose of "time_worked" field in incident table?

• A.This is a cumulative time logged by the users.
• B.It stores total elapsed time since the incident was created (it only counts the elapsed time during business working hours).
• C.It stores total elapsed time since the incident was created.
• D.It stores total elapsed time since the incident state changed to "In Progress".

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