Which of the following roles can delete cart layout?

• A.catalog_admin
• B.catalog_editor
• C.None of the listed answers
• D.catalog_manager

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Change management uses the workflow engine by default to _____________. (Choose three.)

• A.Close related tasks
• B.Generate change tasks
• C.Manage approvals
• D.Manage SLAs
• E.Send notifications

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In the baseline platform configuration, if a change approver rejects an approval for a normal change, what will the state of the change be set to?

• A.New
• B.Closed Incomplete
• C.Rejected
• D.Assess

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What is the relationship between User table and Role table?

• A.Many-to-many
• B.One-to-many (one user can have many roles)
• C.One-to-one
• D.One-to-many (one role can be assigned to many users)

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Which of the following is NOT a way service catalog requests may be submitted in a baseline ServiceNow instance?

• A.From an incident record
• B.From the service catalog
• C.From the service portal
• D.From an inbound email

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