Universal Containers has configured salesforce to store all individual consumer contact under a single account called "Consumer". The consumer business has grown to more than 500,000 Contacts. Mass update are no longer completed within the defined maintenance timeframe and an increased number of errors are being reported. What should consultant recommend to improve system performance? Choose 2 answers

• A.Ensure that no single account has more than 10000 contacts
• B.Removes the account assignment for all objects
• C.Add an index to the account field on the contact object
• D.Enable person account and migrate the data

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Customizable Forecasting allows you to forecast what?

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Cloud Kicks is excited about implementing Lightning features during the implementation. The company has rolled out a few groups of Sales Cloud users in Lightning already, but not all are trained on the Sales Cloud Lightning features requested for this implementation. What should the Consultant recommend for a successful deployment?

• A.Deploy all the changes that do not affect the Sales team and deploy the changes in the following sprint
• B.Adjust the project plan and delay the deployment of the sprint.
• C.Communicate the information so that they have more staff available for changes
• D.Adjust the project plan and communicate that the deployment will now be a week earlier.

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Cloud Kicks' high-value opportunities are becoming delayed in the approval process because sales managers approval requests go unnoticed for various reasons. Cloud Kicks wants to streamline the approval process and give sales managers more ways to approve Opportunities in a timely manner. Which TWO strategies should the Consultant recommend to improve the approval process?

• A.Create a process builder to automatically approve high-value Opportunities.
• B.Enable approval in Chatter to allow managers to approve or reject approval requests.
• C.Enable one-click approval from report results that returns high-value Opportunities.
• D.Enable approvals by email for the approval process for high-value Opportunities.
• E.Create a dashboard of pending approvals and add it to the Chatter feed.

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Universal Containers (UC) created a new mobile app that enables customers to place orders and track
fulfillment. UC wants to quickly embed customer service into the new mobile app. Which two features should
be added to meet this requirement? Choose 2 answers

• A.Chatter Groups
• B.Service Cloud SOS
• C.Field Service Lightning
• D.Salesforce Knowledgebase

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