Resellers for Universal Containers need access to reports in the partner communities to help manage their opportunities.
How should salesforce be configured to give resellers the correct level of access to reports?

• A.create a chatter group that allows partner to post item appropriate list view and report
• B.create the appropriate list views and report folder, and share with all partner users
• C.create a new tab in the partner communities to display the appropriate list view and report folder
• D.Create the opportunity list view and report folder in the partner communities for all partners

Comment: *

Name: *

Email: *

Verification: *

What are some of the ways to align communication between the sales and marketing organizations? (Select all that apply)

• A.Gather feedback on sales collateral and templates
• B.Standardize internal and external communication with templates
• C.Evaluate impact of collateral on bringing leads through to close
• D.Communicate availability of sales collateral
• E.Have a daily meeting with sales to check on latest developments
• F.Provide sales collateral in one place

Comment: *

Name: *

Email: *

Verification: *

A sales manager at Cloud Kicks is reviewing teams opportunities in the forecast tab. The sales manager wants to split an opportunity with two sales representatives in different regions. Which three actions should the Consultant recommend to meet these requirements? Choose 3 answers

• A.Enable Overlay Splits
• B.Create custom Product Families.
• C.Enable Opportunity Teams.
• D.Enable Opportunity Splits.
• E.Create a custom Opportunity currency field.
• F.Create Revenue Split Types.

Comment: *

Name: *

Email: *

Verification: *

If a lead that has been campaigned to decides to proceed with an opportunity, how is this information tracked through the sales life-cycle?

Comment: *

Name: *

Email: *

Verification: *

Universal Containers has recently set up an email-to-case channel for customer to submit cases. However, they are having trouble tracking and relating email responses to the related Salesforce case. What should a Consultant recommend to address this issue?

• A.Insert a reference Thread ID in the email subject template
• B.Assign a user to manually manage incoming email
• C.Convert to an On-Demand Email-to-Case setup
• D.Use Omni-Channel to automatically route inbound email

Comment: *

Name: *

Email: *

Verification: *