Universal Containers wants to improve the accuracy of its current sales forecast. It also wants to improve the relevance of its sales stages and the role they play in the sales process. How should the relationships between the various elements of the sales process be defined to meet these requirements?

• A.Map appropriate sales stage to opportunity stage; assign accurate forecast probability
• B.Map opportunity stages to forecast categories; assign accurate probability to each stage.
• C.Map forecast probability to opportunity probability; assign appropriate sales stage
• D.Map sales probability values to forecast categories; assign sales stages accurate percentages

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The sales representatives at Universal Containers have been experiencing the following Challenges with sales
data within their Salesforce application. It has been difficult to effectively reach contacts. There are many
duplicate contacts. They are unable to segment account data. What should a consultant recommend to remedy
all of these challenges?

• A.Export contacts and accounts from Data.com and upload using data loader.
• B.Utilize data loader to export data and flag duplicate records.
• C.Utilize Data.com to flag duplicates and update existing data.

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Cloud Kicks (CK) has a custom object, Project__c, that has a lookup relationship to the Opportunity object. The CK project manager has requested a report that includes both Project__c and Opportunity data.
What should the consultant use to include data from both the Project__c and Opportunity objects in one report?

• A.Custom report types
• B.Matrix reports
• C.Cross-object filters
• D.Junction reports

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Sales Methodology means an industry recognized standard sales process?

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What is the benefit of a Force.com sandbox?

• A.It builds new application functionality
• B.It extends Salesforce functionality
• C.It allows for development, testing, and training
• D.It allows to create or change buttons, and dynamically route approvals

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