A consultant has conducted Discovery sessions with Cloud Kicks stakeholders and is ready to start gathering use cases for Sales Processes.
Which two groups should provide content for the use cases?
Choose 2 answers

• A.Sales reps
• B.Executives
• C.Finance team
• D.Sales operations

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Universal Containers (UC) deployed Sales Cloud three months ago to the North American sales teams. One of the reasons UC selected sales cloud is its mobile support which provides flexibility for account executive.
How should the consultant assure UC s management that Sales Cloud is being successfully adopted on mobile de devices?

• A.Create a custom report type to show the use of mobile devices by users in the last three months.
• B.Leverage visualforce to show the use of mobile devices by users during the last three months.
• C.Track sales results month-over-month for the last three months to show an increase m the average order site.
• D.Create a report to show the volume of opportunities created in the last three months compared to a year ago.

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After a project deployment, several bugs are identified by end users and prioritized by the project team.
What are two ways a consultant should resolve these issues?
Choose 2 answers

• A.Build out issue resolution release in the appropriate development sandbox.
• B.Perform user acceptance testing (UAT) m the appropriate development sandbox.
• C.Build out issue resolution release in the production environment.
• D.Perform user acceptance testing (UAT) m a Full sandbox.

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A customer notices a large increase in leads created overnight which exceed the daily limits. Upon examination, the leads appear to be created by bots. The Customer uses a standard web-to-lead from without safeguards in place to limit spam on forms.
What should the consultant recommend as the first line of defense before republishing the form?

• A.Use a custom Web-to-Lead alternative with built-in protection.
• B.Select Require reCAPTCHA Verification in Web-to-Lead settings
• C.Engage the web services team to write custom CSS for the form.
• D.Use an AppExchange package to add a honeypot field.

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At Cloud Kicks (CK), each sales rep is assigned a sales ops specialist and a sales engineer. CK wants to ensure that the assigned sales ops specialist and sales engineer have access to the correct Accounts. The organization wide defaults (OWO) for Contact are set to 'Controlled by Parent', Which solution should the consultant recommend to meet this requirement?

• A.Change the Contact OWD to Private and create sharing rules to grant visibility.
• B.Set up Account Teams with defaults for each sales rep.
• C.Use Apex Managed Sharing to automatically share any new Contacts.
• D.Add the Sharing button to the page layout so sales reps can share Contacts as needed.

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