Cloud Kicks is migrating from its current CRM application to Salesforce in phases across various regions. The current CRM application manages customer and pipeline information that resides in a legacy back-end application which needs to be migrated to Salesforce.
Which approach should the consultant use for the source data migration?

• A.Migrate all Opportunities, and then associate Accounts and Contacts from the current CRM application.
• B.Migrate all Contacts, then Opportunities, and then Accounts from the legacy back-end application.
• C.Migrate all Accounts, then Contacts, and then Opportunities from the legacy back-end application.
• D.Migrate all Contacts, then Accounts, and then Opportunities from the current CRM application.

Comment: *

Name: *

Email: *

Verification: *

Cloud Kicks' (CK) VP of technology wants to start using Salesforce for all the sales team's automation. CK migrated 70 million records from a legacy database to the datawarehouse that will be synced with Salesforce. CK wants to search and cross-reference records with the original source database. What should a consultant recommend meeting this requirement?

• A.Use a custom field named External ID and map this to the Salesforce record ID value.
• B.Use the standard External ID field and map this to the source record ID value.
• C.Use the standard External ID field and map this to the Salesforce record ID value.
• D.Use a custom External ID field and map this to the source record ID value.

Comment: *

Name: *

Email: *

Verification: *

Cloud Kicks wants to implement a methodology to determine which current leads have the most in common with leads that have successfully been converted in the past.
How can the consultant meet this requirement?

• A.Use Lead Conversion Reporting.
• B.Create Cadence Steps.
• C.Create Conversation Insights.
• D.Use Einstein Lead Scoring.

Comment: *

Name: *

Email: *

Verification: *

A sales manager for one of Cloud Kicks" sales territories is unable to see a forecast for the current quarter.
How should the consultant resolve this issue?

• A.Select the correct forecast on the sales manager's user record.
• B.Add the sales manager to the Forecasting public group.
• C.Configure the date filter on the forecast and assign it to the sales manager.
• D.Set the sales manager as the Forecast Manager for this territory.

Comment: *

Name: *

Email: *

Verification: *

Cloud Kicks needs to associate some Contacts with many Accounts. Which solution should a consultant recommend meeting this requirement?

• A.Use the Contact to Multiple Accounts feature.
• B.Add a custom Account lookup field on the Contact.
• C.Add Contact to the partners related list on other Accounts.
• D.Use the Contact roles related list on Accounts.

Comment: *

Name: *

Email: *

Verification: *