How should a Consultant provide Suggested Article functionality to Lightning Service Console users?

• A.Add the Knowledge tab to the Console app.
• B.Add the Suggested Article widget to the Case page layout.
• C.Add the Knowledge Component to the Service Console.
• D.Create email templates with Knowledge Articles attached.

Comment: *

Name: *

Email: *

Verification: *

Your company has decided they want to track payment and deliveries for their products and services. Place the steps in order:

• A.Set up default schedules for any products that involve regular payments or delivery.
• B.Enable Scheduling for all products.
• C.Do not set up default schedules for products that involve payments or deliveries that are unique to each opportunity.

Comment: *

Name: *

Email: *

Verification: *

You have20,000 leads you want to add to Salesforce.
What is the best tool to use?

Comment: *

Name: *

Email: *

Verification: *

The Could Kicks IT team has noticed that there are many duplicate person Accounts. The team can often easily identify duplicates and wants to merge them.
Which consideration should the Consultant convey regarding person Account merges?

• A.Person Accounts can be merged with Contact records.
• B.Person Accounts with a redundant relationship can be merged with duplicate matching rules.
• C.Person Accounts can be merged automatically by enabling the option in Account Setup.
• D.Person Accounts can be merged with other person Accounts.

Comment: *

Name: *

Email: *

Verification: *

Cloud Kicks requires its sales reps to 90 through an internal certification process on myTrallhead before they add specific groups of Products to Opportunities.
Which two solutions should be used to validate that sales reps have completed the myTrailhead badge?
Choose 2 answers

• A.Use a validation rule on Products marked as requiring the myTrailhead badge to prevent those Products from being added to an Opportunity.
• B.Use a Process Builder process on Products marked as requiring the myTrallhead badge to automatically share the Products with sales reps who have completed the badge.
• C.Use a separate once book for the Products requiring the myTrailhead badge and only share the once book with sales reps who have completed the badge-
• D.Use a validation rule on Opportunity Products to prevent a sales rep from adding Products marked as requiring the myTrailhead badge if the rep has yet to complete the badge.

Comment: *

Name: *

Email: *

Verification: *