The consultant at Universal Containers recently enabled forecasts. A sales manager is concerned that all open Opportunities appear in the Pipeline forecast category. Opportunities in Perception Analysis and Proposal/Price Quote stages should appear in the Best Case category. Opportunities in the Negotiation/Review stage should appear in the Commit category.
How should a consultant ensure Opportunities appear in the correct forecast categories?

• A.Update the Opportunity stage picklist value labels to match the category to which they should be assigned.
• B.Map Opportunity stages to the appropriate forecast categories.
• C.Create a field update with Process Builder to update the forecast category based on the Opportunity stage.
• D.Edit the probability percentage on Opportunity stage picklist values.

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What are key benefits of using content delivery?

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What are two design considerations for a Live Agent implementation? Choose 2 answers

• A.Chat Visitor Browser
• B.Idle Connection Timeout
• C.Chat Character Limit
• D.Chat Window Title

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Which of the following stage should be matched with the Forecast Category "Best Case"?

• A.Early pipeline stages
• B.Mid pipeline
• C.Late pipeline stages
• D.Closed and Lost
• E.Closed and Won

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Universal Containers has a private sharing model for accounts and opportunities. Each sales representative is assigned to work with a dedicated sales engineer. The sales engineer will need access to their assigned sales representative accounts and opportunities. What should a consultant recommend to meet this requirement?

• A.Enable account and opportunity teams selling and have each sales representative configure their default teams
• B.Have the sales representatives manually share the accounts and opportunities with their assigned sales engineers
• C.Create a trigger to add the sales engineers to their sales representative account and opportunity teams
• D.Create criteria-based sharing rules to share the accounts and opportunities with sales engineers

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